Rich earned his Ph.D. in Computer Science from the University of Washington in 1997. Since then, he has been a member of the research staff at the IBM T. J. Watson Research Center where he researches the application of artificial-intelligence and machine-learning techniques to real-world business problems.

Rich and his wife Joanna are the parents of three girls. Rich is an avid cyclist who has completed the 204-mile Seattle-to-Portland bicycle classic eight times. He also enjoys skiing, softball, racquetball, archery, and is sometimes even seen on the tennis court.

Rich’s charitable interests include Africa, children with special needs, epilepsy, and sustainable living. He has a personal connection to children with special needs as his oldest daughter has epilepsy. He is an active supporter of the Epilepsy Foundation of America, Blythedale Children’s Hospital, and the Miracle League of Westchester.